FAQ


Here are some frequently asked questions:

1. How long will my order take to ship?

Most orders ship within seven (7) business days, but please send us an email if you have not received your tracking number by day 14. Time in transit is dependent upon the shipping method selected at checkout, but most will be between 1 and 5 days.

2. Do you ship internationally? 

Absolutely. 

3. What shipping service do you use?

Standard shipping for orders in the United States will be through USPS First Class or Priority Mail unless otherwise purchased at checkout. International orders are shipped via USPS International.

4. What type of shirts are used? 

We use ladies cut, relaxed fit, v neck shirts in black as our standard for all crystal shirts. But, please READ THE DESCRIPTION as specialty shirts will use a different shirt type and the shirt, as well as a fit advisory, will be reflected in the description. 

5. Can I change my crystal colors? 

Absolutely, but if no color is selected, the colors pictured will be used unless otherwise notated in the listing description. 

6. My shirt is too big, can I return it?

All sales are final and returns or exchanges are not accepted unless there is an error on our part. Please be sure to READ THE DESCRIPTION  on each listing as each listing has a size chart, photo of the shirt and a fit advisory in the description. Furthermore, each item is made to order, so rest assured your item was made specifically for you.

7. Do you take custom orders? 

Absolutely! Please email CrystallizedbySparkle@gmail.com to place a custom order request.